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Terms of Service

Effective date: June 29, 2026 · Last updated: June 29, 2026

These Terms of Service ("Terms") are a binding agreement between you and Brilio LLC ("Cadenly," "we," "us," or "our") governing your access to and use of the Cadenly website at cadenly.io and the Cadenly application at app.cadenly.io (together, the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

On this page

  1. The Service
  2. Eligibility and accounts
  3. Subscriptions and billing
  4. Your content and license
  5. AI-generated output
  6. Acceptable use
  7. Third-party services
  8. Intellectual property
  9. Disclaimers
  10. Limitation of liability
  11. Indemnification
  12. Termination
  13. Governing law and disputes
  14. Changes to these Terms
  15. Miscellaneous
  16. Contact

1. The Service

Cadenly provides AI-assisted workflows that help product managers, technical program managers, and founders create product and program management artifacts — including specifications, product requirements documents, feature maps, roadmaps, prioritization analyses, test cases, planning documents, and related outputs. We may add, change, or remove features over time. We may also provide an autonomous agent that selects and runs workflows on your behalf based on your instructions.

2. Eligibility and accounts

You must be at least 16 years old and able to form a binding contract to use the Service. You are responsible for the information you provide when registering, for keeping your login credentials confidential, and for all activity that occurs under your account. Notify us promptly at support@cadenly.io if you suspect unauthorized use of your account. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

3. Subscriptions and billing

Free trial

New accounts may start with a 7-day free trial. If you do not cancel before the trial ends, your paid subscription begins automatically and your payment method is charged.

Subscription and price

Cadenly is offered as a monthly subscription at US$20 per month, plus any applicable taxes. We may change pricing, and we will give you advance notice of any change that affects your subscription before it takes effect. Continued use after a price change takes effect constitutes acceptance of the new price.

Payment and renewal

Payments are processed by Stripe. By subscribing, you authorize us and Stripe to charge your payment method on a recurring monthly basis until you cancel. You are responsible for keeping your payment information current.

Cancellation and refunds

You may cancel at any time from your account settings; cancellation takes effect at the end of your current billing period, and you retain access until then. Except where required by law, payments are non-refundable and we do not provide refunds or credits for partial billing periods or unused time.

Usage limits

Your subscription may include limits on AI usage, such as token or request allowances. We may apply reasonable limits to protect the Service and our providers, and we will make material limits visible within the Service.

4. Your content and license

You retain all rights to the content you submit to the Service and to the outputs generated for you ("Your Content"). We do not claim ownership of Your Content.

You grant Cadenly a limited, worldwide, non-exclusive license to host, store, process, transmit, and display Your Content solely to operate and provide the Service to you — including sending the necessary content to our AI provider to generate the outputs you request. This license exists only so we can run the Service and ends when you delete the content or close your account, subject to limited backup retention described in our Privacy Policy.

You are responsible for Your Content. You represent that you have the rights necessary to submit it and that it does not infringe the rights of others or violate any law. We do not use Your Content to train our own models, and our AI provider does not use it to train its models under its commercial API terms.

5. AI-generated output

Review everything before you rely on it. Cadenly's outputs are generated by AI models and may be inaccurate, incomplete, or unsuitable for your situation. They are provided to assist you, not to replace your professional judgment, and they are not legal, financial, investment, medical, or other professional advice. You are solely responsible for reviewing, verifying, and deciding how to use any output.

Because AI models can produce similar responses for different users, outputs may not be unique to you. We make no warranty that outputs are original, non-infringing, or fit for any particular purpose. You are responsible for ensuring your use of any output complies with applicable laws and third-party rights.

6. Acceptable use

You agree not to:

  • use the Service in violation of any law or regulation, or to infringe anyone's intellectual property, privacy, or other rights;
  • upload content you do not have the right to share, or that is unlawful, harmful, or malicious;
  • attempt to access accounts, data, or systems that are not yours, or probe, scan, or breach the security of the Service;
  • reverse engineer, copy, resell, or create a competing service from the Service, except to the extent this restriction is prohibited by law;
  • interfere with or disrupt the Service, or circumvent usage limits, rate limits, or access controls;
  • use the Service to generate content that violates our AI provider's usage policies, or use automated means to abuse the Service.

We may suspend or limit access to protect the Service or other users if we reasonably believe these Terms are being violated.

7. Third-party services and integrations

The Service relies on third-party providers, including Anthropic for AI processing, Stripe for payments, and our hosting and database providers. It can also connect to services you authorize, such as GitHub and Jira. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for their acts or omissions. When you connect an integration, you authorize the exchange of data between Cadenly and that service as you direct.

8. Intellectual property

The Service, including its software, design, branding, the Cadenly name and logo, and all related intellectual property, is owned by Brilio LLC and its licensors and is protected by law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service for its intended purpose during your subscription. We reserve all rights not expressly granted. If you send us feedback or suggestions, we may use them without restriction or obligation to you.

9. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that outputs will be accurate or reliable. You use the Service at your own risk.

10. Limitation of liability

To the maximum extent permitted by law, Brilio LLC and its officers, members, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or related to your use of or inability to use the Service, even if advised of the possibility of such damages. Our total liability for all claims relating to the Service will not exceed the greater of the amount you paid us for the Service in the twelve months before the event giving rise to the claim, or US$100.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless Brilio LLC and its personnel from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your content, your use of the Service, or your violation of these Terms or any law or third-party right.

12. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Service. Upon termination, your right to use the Service ends. Sections that by their nature should survive — including content ownership, disclaimers, limitation of liability, indemnification, and governing law — survive termination.

13. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Before filing a claim, you agree to first contact us at support@cadenly.io and attempt to resolve the dispute informally for at least 30 days. Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in California, and you consent to personal jurisdiction there. You and Cadenly agree that any dispute will be brought in an individual capacity and not as part of a class action.

14. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you through the Service or by email. Your continued use of the Service after an update takes effect means you accept the revised Terms.

15. Miscellaneous

These Terms, together with our Privacy Policy, are the entire agreement between you and Cadenly regarding the Service. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, agency, or employment relationship between you and Cadenly.

16. Contact

Questions about these Terms can be sent to support@cadenly.io. The Service is operated by Brilio LLC.